The University of Warwick Library - WebBridge

A review of customer relationship management : successes, advances, pitfalls and futures
Nguyen, Bang.  Business Process Management Journal.  v. Vol.18. no. No.3.   2012. p. 400 - 419... issn: 1463-7154 .   

Online access not found

Sorry - based on the information provided, WebBridge cannot offer appropriate links.