The University of Warwick Library - WebBridge

Key drivers of frontline employee generation of ideas for customer service improvement
Lages, C. R..  Journal of Service Research.  v. Vol.15. no. No.2.   2012-05. p. 215 - 230... issn: 1094-6705 .   

Online access not found

Sorry - based on the information provided, WebBridge cannot offer appropriate links.