The University of Warwick Library - WebBridge

Impact of relationship marketing tactics (RMTs) on switchers and stayers in a competitive service industry
Peng, Leong Yow.  Journal of Marketing Management.  v. 22. no. 1-2.   2006. p. 25 - 59... issn: 0267-257X .   

Online access not found

Sorry - based on the information provided, WebBridge cannot offer appropriate links.